Volunteer Income Tax Assistance (VITA)

CAPP's VITA program starts each year in February and ends in April. Any resident who makes less than $55k/year is eligible to receive free tax preparation. The VITA program's 1040 Team will prepare and e-file taxes for residents at no cost. CAPP wants to help residents keep 100% of what’s owed to them.

The VITA program is open!

  • Tuesday 10:00 am - 12:00 pm DROP-OFF ONLY
  • Wednesday 2:00 pm - 7:00 pm
  • Thursday 1:00 am - 4:00 pm
  • Friday 1:00 pm - 4:00 pm

Walk-in and file your taxes at CAPP’s Elmwood Community Center, located at:

85 Atlantic Ave
Providence, RI 02907

For more information contact Lihna Agostini at 401-273-2000 x305.

Items you need to bring to the VITA/TCE sites to have your tax returns prepared:

  • Proof of identification – Picture ID
  • Social Security Cards for you, your spouse and dependents or a Social Security Number verification letter issued by the Social Security Administration or
  • Individual Taxpayer Identification Number (ITIN) assignment letter for you, your spouse and dependents
  • Proof of foreign status, if applying for an ITIN
  • Birth dates for you, your spouse and dependents on the tax return
  • Wage and earning statement(s) Form W-2, W-2G, 1099-R, 1099-Misc from all employers
  • Interest and dividend statements from banks (Forms 1099)
  • A copy of last year’s federal and state returns if available
  • Proof of bank account routing numbers and account numbers for Direct Deposit, such as a blank check
  • Total paid for daycare provider and the daycare provider's tax identifying number (the provider's Social Security Number or the provider's business Employer Identification Number) if appropriate
  • To file taxes electronically on a married-filing-joint tax return, both spouses must be present to sign the required forms.

New Income Tax Preparation Drop- Off Process

The Drop-Off Process allows tax filers with incomes of $55,000, or less, to drop off their tax documents at our certified VITA site and return at a later date to review and sign the completed tax returns.


Why use the Drop-Off Process?

  • No appointment needed
  • No waiting for tax returns to be completed
  • Convenient for tax filers with busy schedules
  • Estimated length of time of Drop Off Process: approximately one week

How does the Drop-Off Process work?

The process is divided into 3 activities:

  • Tax filer will meet for a brief interview and a waiver/release will be signed and  copies of the necessary paperwork will be taken at that point
  • The tax return will be prepared and quality review for accuracy and completeness of information will be conducted (taxpayer does not need to be present for this process)
  • When the taxpayer returns he/she will review the tax return(s) and final processing (sign the return) will be conducted


NOTE: First and third steps are always done at the VITA location where the tax filer first appeared.

 Social Security Cards

Beginning August 1, 2014, Social Security will no longer issue Social Security Number verification printouts in their field offices. Individuals who need proof of their SSN and cannot locate their card, will need to apply for a *replacement card, which takes 7 to 10 business days.

  • *Replacement Card: Your Social Security card is legal proof of your Social Security number. If you need proof of your number, and you can’t find your card, you will need a replacement card. To get a replacement card, you must complete an Application for a Social Security Card – Form SS-5), which can be found online at www.socialsecurity.gov/ssnumber.

Social Security recently announced that local Social Security offices will continue to provide **“benefit verification letters” until further notice, rescinding an earlier announcement that it would stop issuing these letters on October 1. 

  • **Benefits Verification letter: If you need proof of Social Security or Supplemental Security Income benefits, you can get a benefit verification letter online instantly through a My Social Security account. However, Social Security offices will continue to provide verification letters until further notice.

Setting up a My Social Security account is easy. To create an account, an individual provides some personal information and answers to some questions that only they are likely to know. Next step is to create a username and password to access their online account. This process keeps personal Social Security information private.