RI Community Food Bank Virtual Town Hall

Published 05/22/2020

On Friday, May 29th at noon, RI residents are invited to attend a virtual Town Hall at the RI Community Food Bank.

Andrew Schiff, the CEO of the Food Bank will be on hand to give an overview and an update on how they have been serving the residents of Rhode Island during the COVID-19 outbreak. Then, CAPP Executive Director, Rilwan Feyisitan, Jr. will be speaking about the specific ways CAPP has stepped up to serve the needs of Providence residents experiencing food insecurity through our food pantry.

Participants will be invited to submit questions for Mr. Schiff and Mr. Feyisitan through the Zoom chat option.

Follow the link below to register for the event!

FREE Whole Milk Giveaway at McCoy Stadium!

Published 05/22/2020

Dairy Farmers of America is giving away 4300 gallons of whole milk.

This free event is open to all residents!

Date: Wednesday, May 27th

Time: 9 AM to 4 PM, as supplies last

Location: McCoy Stadium

               1 Columbus Avenue Pawtucket, RI 

Each vehicle will receive up to two FREE gallons of whole milk

   Residents are welcome to go through the line more than once, as supplies last.

There will be a separate area for residents to walk up for milk - please be safe and maintain social distancing guidelines.

Any leftover milk will be donated to the RI Community Food Bank.


Published 03/17/2020

Community Action Partnership of Providence program updates during COVID-19

updated as of 4/20/2020

Food Pantry

During the next two weeks, CAPP has suspended the client choice walkthrough option. We will prepacked food pantry items and distribute them to regularly enrolled residents that utilize the pantry when they arrive. New food pantry participants need to call ahead to register 401.273-2000 Ext: 109

Contact: Lihna Ext: 305/Joan Ext:109

Senior Program

Senior activities suspended until further notice. We know our seniors depend on CAPP to provide them with meals during the week so staff has decided to start delivering meals, food pantry items and wellness checks to the homes of program participants. Circumstances are changing rapidly so these accommodations for residents will last for as long as is feasible.

Contact : Lihna Ext 305


VITA services are suspended until further notice. The VITA Coordinator will be answering call and emails on Thursdays. Contact Wendy Ext 143 Email:

Rhode Island Works Program

RIW enrolled participants' office/home visits suspended until further notice.

RIW Case Managers will work enrolled residents remotely. They will provide residents with work or activities they can complete from home. If a parent is/was scheduled for a training that has been canceled or suspended due to COVID-19. Case managers will work with participants on completing remote work/activities while waiting for a new training or the training to resume.

Contact: Lihna Ext 305

LIHEAP (Heating Assistance ) and Good Neighbor Energy Fund (GNEF)

The heating assistance program will be taking applications by phone and only seeing residents in crisis in person at 518 Hartford. If a resident is exhibiting symptoms of sickness, they will be asked to leave and only return after being symptom-free for 24 hours. If you need to renew your application, you can send us your paperwork by mail (CAPP 518 Hartford Avenue Providence, RI 02909) OR drop off your paperwork in the one of the two drop boxes at our office.

Smart Optional Solutions (SOS)

SOS coaches will continue to conduct phone interviews and mailing information to residents already enrolled in the program.

Center for Justice

Housing legal assistance Clinic is suspended until further notice

Project Undercover

Diapers distribution suspended at 518 Hartford . Diapers will be available at the Food Pantry.

SNAP Case Manager

Services suspended until further notice

National Grid Advocate

Services suspended until further notice

Rental Assistance

The Resident Navigator– Lizayda Cuevas will be pre-screening residents requesting rental assistance over the phone and schedule office appointments after April 17, 2020. In the meantime, the governor put a hold on evictions until further notice.

Contact: Dayanarah Ext 161

LEAD Program

Program suspended until further notice. .

Contact : Kyle Ext 202


Weatherization audits/home visits are suspended until further notice. We are ONLY addressing no heating emergency situations.

Contact : Kyle Ext 202

Education and Training

Bookkeeping class will continue as scheduled remotely with online access using ZOOM.

Contact: Candace Ext 131

PLTI Alumni

Scheduled monthly meetings thru ZOOM.

Contact: Bruce Ext 127

Extension to LIHEAP season for NEW applicants

Published 05/04/2020

Due to the COVID-19 crisis, the heating season, which would normally end on May 1, is being extended from May 2 through June 1.

Eligible NEW APPLICANTS to the program can apply for primary grants or a crisis grant during this extension period.

Households eligible for a third crisis grant will receive it.

Call 401.273.2000 and ask to speak with a Benefit Eligibility Specialist TODAY! Callers will be helped between the hours of 9-3 Monday through Friday. We are experiencing a high volume of calls and we appreciate your patience. If you are unable to get through, please wait a few minutes and try again.

Our BES can fill out your application with you over the phone, you will still need to submit copies of the required documents. You have the option of mailing them to our office:

518 Hartford Avenue Providence, RI 02909

or you can drop them off in the secure grey mailbox outside our building.

The required documents are:

  • Paystubs or proof of income for all members 18 and over
    • Include an Adult with No Income Form if applicable
  • Most recent gas or deliverable fuel bill, along with your most recent electric bill
  • Proof of residency such as rental agreement or mortgage
  • Copies Social Security cards for everyone in your household
  • Photo identification for adults in your household who are 18 years or older
  • Birth certificates for all children who are under 18 years old born in USA

Please note that your application cannot be processed without all of these documents above.

Click here for the eligible income guidelines.


Published 03/17/2020

Effective immediately, we will not meet with residents face-to-face unless they are submitting a new application, have oil heat or if their National Grid services have been turned off. All other Residents are being asked to file their application over the phone by calling 401.273.2000. You can mail in the required documents or use the 24/7 drop box outside our office at 518 Hartford Avenue, Providence.

CAPP is doing everything we can to continue offering services to Providence residents. Like everyone else, we are deeply concerned about the effects of COVID-19 and we are taking the following precautions:

  • We are committed to keeping our workspaces clean, sanitizing surfaces as best we can in between residents.
  • We are not coming to work if we are sick or if someone at home is sick.

If you are sick, or have had contact with someone who is sick PLEASE do not come to CAPP until you are fever-free for at least 24 hours. If you come into the office and we suspect that you are sick, you will be asked to go home. We will schedule a phone appointment for you or you can come back when you are feeling better.

Taking applications over the phone will cause delays in service but we are reassigning some staff members to cover the phone lines to help as many residents as possible.

We thank you in advance for your patience. If the line is busy when you call, please wait a few minutes and call back.

We are here for you as we always have been.

Tell Us Your Story!

Published 04/03/2020

Every CAPP employee is required to learn our Mission Statement:

CAPP, working in partnership with the community provides culturally competent supportive services and programs to Providence residents in need to support their achievement of economic self- sufficiency.

It's not just our Mission Statement, it's a way of life.

In light of the worldwide COVID-19 pandemic, CAPP programming has had to change. Some programs are unable to run safely. The safety of staff and residents alike is always the top priority as our Executive Management Team decides on a course of action.

We Want To Hear From You!

Has a CAPP employee gone above and beyond to help you and you family?

Did you contact our office and receive amazing service?

We want to hear about it!

Please send an email to