Rilwan is Executive Director at CAPP. He previously held the titles of Deputy Director and Director of Program Operations within the organization. He is a native Rhode Islander. He was born and raised in Providence and has made the city his home for the majority of his life. He has served on numerous boards and commissions. He has worked as a private consultant for almost 20 years. He specializes in cultural competency training, youth/adult partnership, strategic planning, and board development. He has his degree in business management and holds several managerial certificates and certifications.
Rilwan has both internal and external organizational responsibilities as Executive Director, ranging from resident and agency management (organizational development, framing of key strategies and approaches, high-quality service delivery) to administration (information technology, reporting, facilities), and human capital (HR/recruiting, mentoring, career progression). Additionally, he oversees the day-to-day operations of the organization's programs and services. Prior to coming to CAPP he served as the Chief Administrator for the Office of Minority Health at the RI Department of Health (HEALTH).
Norma is Deputy Director at CAPP. She is a native of Puerto Rico and has resided in RI for over 30 years. She has over 25 years of experience working in the human services field and is also a private clinical therapist. She earned her Bachelor’s Degree in Science and a Master’s Degree in Mental Health Counseling from Springfield College.
Norma oversees the day-to-day operations of the organization's programs and services. Prior to coming to CAPP she served as the Deputy Director & Interim Executive Director at Federal Hill House for 14 years, where she oversaw daily operations and ensured fiscal and program compliance for all agency services. She has extensive experience in evidence-based program development and implementation as well strategic planning and team building. As a certified Incredible Years Parent Trainer, she served as a consultant for Providence Center and Bradley Hospital, and also conducted research for Bradley Research Unit. Norma is a proud grandmother and a true humanitarian whose passion for service drives her unwavering commitment to her life’s work.
Dale is the Director of Finance at CAPP. He is a native of Albany, New York who made Rhode Island his home in 2001. He has over twenty years of experience in the financial management of multi-million dollar, nonprofit social services organizations and banking. He has extensive experience in budgeting, internal audit controls, grants management, human resources, and is exceptional at relationship building.
Dale oversees the fiscal office here at CAPP. Prior to joining CAPP, he held titles of Director of Administration and Finance at Dorcas International Institute of Rhode Island, Accounting Manager at PACE Organization of Rhode Island and Fiscal Director for the International Institute of Rhode Island. He has volunteered for several years as an IRS certified site coordinator for the Volunteer Income Tax Assistance program during the tax season. Dale is an avid reader, a yoga practitioner for over twenty years, and enjoys integrating his passion for helping others into his work.
Dayanarah is the LIHEAP Director. She began her career at CAPP as an intake specialist, advanced to a supervisor for three years, and then LIHEAP Manager. She has been instrumental in leading the department's growth. Dayanarah holds several business management certificates and is a firm believer in empowerment and self-advocacy. She brings to the table extensive social services and community engagement experience of more than 15 years and brings individuals and communities together to overcome challenges. She is a native of Dominican Republic and relocated to Providence in1991 as a young adult. She considers Rhode Islander her home. She is passionate about serving her community and works diligently to improve the quality of life for the community.
Dayanarah holds a Bachelor's Degree in Theology and Leadership Studies from the Leadership Bible Institute of NEC, United Methodist Church. She is a proud wife, mother, and grandmother. She is an active Bible teacher at Live Abundant Church, UMC.
Kyle is Director of Weatherization and Healthy Homes at CAPP. He has worked in the energy conservation field for over 20 years, managing and overseeing Weatherization Assistance programs in California and Minnesota, with a focus on process improvement and coaching/mentoring staff. He is a BPI Certified Quality Control Inspector, a Certified Home Inspector, and a HUD Licensed Lead Abatement Supervisor. Kyle has a Bachelor’s Degree in Business Management and will receive a Master’s Degree in Strategic Leadership in 2019.
Growing up in a military family, Kyle experienced many parts of the world. He has lived in Panama and Germany, as well as Virginia, Kentucky, California, and Minnesota. In his spare time he enjoys cooking, history, and traveling. He is married to his best friend, Jane and they are excited to experience Rhode Island and the east coast.
Elizabeth is the HR and Facilities Manager. Rhode Island has been her home for over eighteen years; she was born in Puerto Rico and lived there through her teenage years. She is a proud mother of three children. She enjoys family time, volunteering, fitness and working closely with her community. She studied accounting at CCRI and executive administration at Katherine Gibbs School.
Elizabeth brings over thirteen years of experience in HR and accounting. Before coming to CAPP she was Assistant Administrative Officer for the State of RI Department of Health. She was also a Master Trainer for the Dept of Health for seven years teaching the Stanford University curriculum Chronic Disease Self-Management Program in English and Spanish for senior populations. She has case management experience from her time with DHS working to determine eligibility for the SNAP program. She is very passionate about fitness and nutrition. She is the owner of a personal training business, Fitness For Me, and has obtained a certificate for Fitness and Nutrition from Penn University.
Lihna is the Elmwood Community Center Services Manager. She is a native of Ecuador and has lived in Rhode Island for most of her life. She has four beautiful children, enjoys family time, and volunteering for a good cause. She acquired her education in General Studies at The University of Rhode Island and Providence College.
Lihna has over 20 years of experience in the social service field and in community collaboration. She has devoted her life to serving her community. Her management style reflects professional excellence and promotes a compassionate environment for the benefit of the community.
Suzanne is a lifelong Rhode Islander, dedicated to the anti-poverty mission and inspired by the history of Community Action based in the 1964 War on Poverty. With experience as both front line staff and program coordinator, her primary role at the Agency is aiding the Board and Leadership team in meeting the performance-based initiative of Results Oriented Management and Accountability, or ROMA Organizational Standards, set by the Community Action Network.
Suzanne is a Nationally Certified ROMA Implementer. She also holds a Bachelor’s Degree from the Rhode Island College School of Social Work and has over 10 years of experience working in the Community Action field. Suzanne is very excited to be a part of the amazing CAPP team and the inspirational effort the Agency is undertaking in the Capital City.